IT Services & Support

Providing Managed IT Services and Support for businesses in the Raleigh area since 1997, we’ve learned a thing or two about helping businesses with their technology.  It’s this collective knowledge and experience gained over the past  two decades in business that forms the foundation of our proprietary process called InSight.  

A unique IT service like ours is bound to spark questions, so we’ve gathered the most common questions about our Managed Services program and answered them in our FAQ section.

About Technology Associates

We are an awesome team of like-minded IT experts and customer service professionals who live and breathe our core values. Our #1 core value is that “We ALWAYS find a way” to ensure that our customers receive outstanding IT support and achieve the performance results that make our InSight service so special.


“Thanks Curtis for being extremely efficient, professional and standing by “on hold” while the website provider in question assisted me. You rock!”

01/30/18 from Lori
Raleigh, NC (Non-Profit)

“Bridgett was helpful, insightful and understood my needs. She is a superior customer service professional and should be recognized as such.”

01/29/18 from Ruth
Raleigh, NC (Non-Profit)

“Thanks Raul for your quick response on this. Thank you Krista for your timeliness and assistance in making this happen . Thank you to Heather F. for taking my call on Friday to figure out how to navigate this sensitive request. I appreciate all you guys do!”

01/29/18 from Lori
Fuquay-Varina, NC (Business Services)

Our Latest Blog Posts…

Building Your Vision

My management team and I recently completed our second Vision Building™ Day with our Certified EOS Implementer, Walt Brown.  While we have 'self-implemented' EOS for several years (I won't tell you what Walt calls that), it has been uneven to say the least.  But with…

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New Orleans, Marcus Luttrell and Talent Acquisition

New Orleans, Marcus Luttrell and Talent Acqusition; three seemingly random topics that intersected for me in early March. See, I was fortunate to be invited to speak at MSPWorld®, the premier conference for managed services professionals (MSP). The conference was created by MSPs, for MSPs,…

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Remove the Digital Clutter

Most of us commit to the annual spring cleaning. Whether we like it or not, the annual purge of walking through our homes with a meticulous eye to remove clutter is useful. That detailed lens helps us see past the surface and identify the baseboards…

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What is a Managed Services Provider?

A Managed Services Provider manages a customer’s IT infrastructure on a proactive basis, instead of on-demand services only after your system has a problem. With Managed IT Services from Technology Associates, your technology is routinely maintained and customer service is on hand for you in case of an issue.

If you are looking for more consistent results from your IT Services partner, look no further than InSight. Proven time and again, our InSight program drives better results across customers in multiple industries. Before, during, and after IT problems arise, Technology Associates is here with InSight.

All Managed Service Providers offer application support, networking, and client support – but this is where most stop. With IT Support from Technology Associates, this is just where our process begins.

Proposing the right technical solutions for your business doesn’t come from our IT certification, which vendors we partner with, or what technology is ‘hot’ right now. Any IT company can offer cloud-based solutions, but only Technology Associates derive our experienced technical solutions from a deep understanding of your goals and where you want to go as a business.

A true ‘managed’ solution isn’t one focused on the technical, rather one focused on your business. What makes your business tick? How do you serve your customers, drive revenue and achieve your business goals? Without a solid understanding of who you are as a business, how can an ‘IT Vendor’ ever hope to become a true partner and help deliver real solutions for your business?

With Technology Associates you will notice this difference from our very first interaction. We are intently focused on helping our customers find the right IT solutions for their business. This approach is a 180 degree turn from the traditional approach in the IT Services industry which is focused on driving project labor, selling technical solutions (that may or may not be right for you), and avoiding taking on customers’ risks as their own.

If you are in a spot where you need better results for your technology – an advocate with the technical knowledge and experience to provide the very best support and guidance, then you are in the right place with Technology Associates.