He was very patient through the process and kept checking back until it was resolved.
Providing Managed IT Services and Support for businesses since 1997, we’ve learned a thing or two about helping businesses with their technology. It’s this collective knowledge and experience gained over the past two decades in business that forms the foundation of our proprietary process called Insight.
If you are tired of the worn out promises of traditional IT Support / Managed Services companies and feel like there should be a better way, well – you just found it! A unique service like ours is bound to spark questions so we’ve gathered the most common questions and answered them in our FAQ section.
We have assembled an awesome team of like minded professional that exemplify our core values day in and day out. All to ensure that our customers received outstanding support while achieving the results that make our service offering so special.
Many thanks for the help …. Late-night support is definitely above the mark
FABULOUS SERVICE – THANKS A MILLION!
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As more and more businesses leverage cloud technologies I'm confident we will see a shift from more targeted attacks to more distributed attacks in the future. We are already starting to see more and more of these distributed denial of service attacks with their frequency…
Recently we've heard about fake e-mails being sent out by identity thieves requesting copies of W-2s for review. This being tax season make this tactic especially believable. Make sure you and your team are aware of this scam so you don't fall prey. These emails…
What is a Managed Services Provider…
If you are searching for more consistent results from your IT partner then we should talk! There is a better way, a way we’ve proven over and over that drives better results across customers in multiple different industries. We call it Insight.
Application support, networking, client support services – all part of what every MSP should deliver but this is where most stop, and that’s where our process begins.
Cloud? Yes, we do that. But as with any technical solution, it is just a tool. One that may help your business – or it may not! Proposing the right solutions for your business doesn’t come from our certifications, which vendors we partner with or what technology is hot right now. It comes from a deep understanding of your goals, where you want to go as a business.
A true ‘managed’ solution isn’t one focused on the technical, rather one focused on your business. What makes YOU tick? How do you services your customers, drive revenue and achieve your business goals? Without a solid understanding of who you are as a business, how can an ‘IT Vendor’ ever hope to become a true partner and help deliver real solutions for your business?
With Technology Associates you will notice this difference from our very first interaction. We are intently focused on helping our customers find the right solutions for their business. This approach is 180 degress from the traditional approach in the IT Services industry which is focused on driving project labor, selling technical solutions (that may or may not be right for you), and avoiding taking on customers risks as their own – otherwise known as finger pointing!
If you are in a spot where you need better results – an advocate with the techical knowledge and experience to provide the very best support and guidance then you are in the right place.