Very nice – got the job completed quickly. He also told me where to find a pot of gold in the mountains and I’m leaving after work 🙂 (8/18/16)
Superb service and assistance. Thank you!!! (8/18/16)
Very quick and clear. Thanks. (8/18/16)
Made several attempts over several days to contact me. When we finally connected, worked diligently to resolve the issue and contacted others to accomplish. (8/18/16)
quick and professional (8/17/16)
Thanks for your prompt help today! (8/16/16)
Raul fixed my problem quickly. (8/18/16)
Thanks for your help today…..Awesome!!! (8/16/16)
Tyler was professional and prompt. (8/17/16)
Tim rocks! He was quick in responding and followed up several times to make sure I understood what was completed. (like the addition of the photo up top — always nice to put a face with a name). (8/16/16)
Got things fixed quickly and with minimal input (8/16/16)
I can’t function without my Google Chrome and he fixed it for me! I guess I had picked up some Malware and he got rid of it. Thanks Tim! (8/15/16)
Very quick response! (8/16/16)
Raul rocks! Thank you (8/12/16)
He listened, he fixed it, and he didn’t make me feel completely inadequate! (8/11/16)
Thanks for the great service, Raul! (8/5/16)
Fast and always done right!! Keeps me going!! (8/1/16)
He was very patient through the process and kept checking back until it was resolved. (8/11/16)
fixed my issue quickly (8/9/16)
He researched my issue and found a solution!! (8/10/16)
Took care of the issue in no time at all. (8/3/16)
Efficient follow thru! Thanks Tim! (8/2/16)
Fixed the problem within minutes and got me up and running again. (8/1/16)
Thanks for doing that so fast! (7/29/16)
Fast and efficient! (7/28/16)
thanks for the quick help! (7/28/16)
Tim knocked it out of the park. Helped with my calendar issue in a snap. Thanks man! (7/26/16)
Very Pleasant and made sure the problem was resolved. I’m out of our office most of the day but he continued to follow up with me to assist me. He went beyond the call of service. Great Employee!!! (7/27/16)
Great follow up. (7/27/16)
Help came quickly and he was very thorough to be sure I was up and running in good shape. I am in the middle of several training presentations and a big training coming up on Monday in which my computer performance is a must and so i am very happy with the service. (7/21/16)
Quick response and knowledgeable. (7/27/16)
Thank you so much for your always professional and fabulous service! (7/15/16)
Fixed the problem fast! Thanks! (7/26/16)
Timely service and excellent assistance! Thanks Tyler.
John was very patient and helpful! Thanks again
John was great to work with, knowledgeable and friendly. I also appreciate the timeframe in which my issue was resolved.
Rep was very nice.
Prompt, handled problem quickly, very professional!
Thank you for your quick fix.
Great Job as always 🙂
Great job and accommodated us quickly.
Very quick response, thank you!
Great assistance in getting me working.
Quick and efficient as always! Thank you
I appreciate that you take the time to offer a true resolution for the issue I was having.
Mike is always “spot on”! And I worry him to pieces. Thank you!!!
Did a great job in quick time
knew what i was telling him and fixed it right away
Craig tries hard and researches the issue well. Thanks, Craig.
John resolved the problem I was experiencing with speed and efficiency. Thanks John!
Great! Timely help in a professional manner.
Easily identified problem; quickly put me back to work…
Mike solved the problem quickly, professional and incredibly kindly – he is fabulous!
Again, I can not express enough how top notch Mike has been these past 6 weeks while I work remotely. He’s always helped me quickly to get me back up and running. A great asset to your team!
Mike was very helpful and resolved my issue very quickly. Very pleased with TA’s overall level of service – extremely fast in responding and quickly troubleshoot and resolve my issues. Thank you!
Mike was very nice and pleasant to work with. He did not give up on the problem and fixed it without taking up my work time (I was at lunch when he worked on it yesterday and he worked on it before I came in this morning). I could not have asked for a better tech.
Proactive and pleasant 🙂
Raul was quick to respond and resolved my issue within two minutes. Thanks Raul!
John was very helpful, he evaluated requests and looked for better solutions that fit our needs. Thanks so much!
John worked through the troublesome issue and got me back up and running. Very helpful.
John has been extra helpful with all phone calls! His prompt response has resolved every issue I’ve had so far!! OUTSTANDING JOB JOHN!!!
John was fantastic, great hire!! 🙂
FABULOUS SERVICE – THANKS A MILLION!
Could not have done this without Craig’s help!!!
Things are going great and Mike has been awesome and super helpful at getting things taken care of extremely fast.
Great job thanks for your time
Thanks for quick response.
Raul immediately knew what the problem was and how to fix it. Great service.
Quick and efficient!
Prompt, polite and successfully resolved what 2-3 other IT folks could not. Thank you kindly!
Thanks for quick response.
Resolved issue quickly
Rob found, diagnosed that my printer was not selected. corrected the problem. Thank you!!!!
Mike has been EXTREMELY helpful getting me set up remotely. He’s top notch!
Many thanks for the help …. Late-night support is definitely above the mark
Help was prompt and courteous.
Tim was able to determine what I was doing and suggest a better way to do it. It was actually a Worldox issue rather than Word. He also fixed a couple of other things while he was trying to determine what my main issue was. 🙂
Thanks a bunch Tim for the quick response and service!
Got me back up and running quickly……. great job!!!!
Very responsive, polite, and got an answer to the issue quickly
Tyler went through a number of processes to find the problem. Very impressed with his ability to look for solutions.
Mike fixed this for me very quickly. Thanks Mike – you Rock!
Tyler worked on my computer today. He is a knowledgeable young man, who fixed my problem and he represents your company very well.
Very glad we had TA on our side during this software license audit. I had tremendous confidence that Doug would make sure we were represented well.
Friendly and kind since it was a user issue
Some of the reasons we truly enjoy working with TA are their proactive service attitude, strategic planning, and the determination to live up to commitments. They are a true business partner and treat our company and goals as if they are their own. The whole staff is dedicated to quality; having a reliable IT partner, especially as a small business, is invaluable.
One of the things I like most about Technology Associates is that when there is a problem, 9 times out of 10 you let me know there’s a problem before I know there’s a problem. And that to me, is just incredible.
Far beyond a break/fix provider, Technology Associates dreams with us on how to integrate technology into the life of our school to provide excellent education and service to our students and families.
You folks get better and better. It has been weeks since I have had an issue with one of my computers.
I’m so glad we switched.
Techs are always professional and work quickly. Thank you!
Just thought I’d let you know (again) how much I appreciate your staff. I love your company and your service.
Mike just pulled off one of the quickest solutions times I’ve ever experienced. I am very pleased with the service I received!
Love working with Brett. Always helpful! Thank you.
We manage IT environments for small- to medium-sized businesses across NC. More importantly, we drive results so those businesses grow.