7 Important Reasons You Should Choose Technology Associates
Let’s face it, there are lots of ‘computer consulting’ companies out there – a whole lot more than when I started this business over 10 years ago! It seems that everybody with a bit of computer smarts fancies themselves a network engineer.
I can’t count the number of times I have been called in to rescue a company from IT purgatory caused by the ‘cobble-it-together’ approach of network management. This will get you by for a while but eventually you’re going to need experienced help to get your network working properly, eliminate problems and secure your data so your people can get to work making you money – not monkeying with the computers.
Below is my list of 7 Most Important Reasons You Should Choose Technology Associates For Your IT Support.
Keep in mind – I didn’t just make up this list to impress you – these items come from our experience in dealing with businesses like yours since 1997!
Experience
Our Network Engineers have years and years of experience working with small businesses just like yours. If you run into an issue, chances are we’ve seen it before and can leverage this experience to correct your issue right away. If your current support firm appears to be ‘learning-on-the-job’ then you need to be very careful that their lack of experience does not turn into your next disaster.
Efficiency
We see companies try the ‘do-it-yourself’ approach which usually ends in wasted time, effort, money and productivity (same reason I don’t do my own taxes!!). Some lucky person gets tagged as the ‘network administrator’ and is responsible for handling the day-to-day nagging issues that prevent other from getting their jobs done. While it’s important to have that internal person who is in touch with the technology it’s often best left to a professional support organization to tackle most problems. Because we do this for a living, we can get it done quicker and more efficiently that someone who may only encounter a particular situation once or twice in a year
Cost
We are WAY less expensive than hiring your own dedicated IT person. You don’t need to worry about interviewing, hiring, reviews, salary and benefits with us on the job. By letting us handle your computer needs you get ‘just-in-time’ support without having another person on payroll.
Knowledge
We see a WHOLE lot of stuff. We suggest solutions that we have SEEN WORK – no guessing here. We aren’t going to propose a solution that we ‘think’ will work; we are going to propose solutions that we ‘know’ work. Also, we can offer suggestions to help improve your business based on technologies we have implemented for other companies just like yours.
Proactive Support
Our service is proactive support – what this means is that we spend the majority of our time and support efforts trying to prevent problems from occurring in the first place. With our tools, policies and procedures we enforce standards across all of our customers to ensure that networks are configured properly and working optimally.
Fixed Price Support
Our NetAssure Pro service is a FIXED PRICE service based on the number of servers and workstation your currently have – you’ll pay one price each month NO MATTER HOW MUCH SUPPORT YOU REQUIRE. The reason I have structured our support this way is so that we’re on the same side of the profit equation. Here is what I mean – with a typical technology support firm you pay per hour for services received. Under this model, if your network goes haywire and you call for support this is bad for you (lost productivity, high support fees) and good for your technology consultant (they get to send you a big fat bill). With fixed price NetAssure Pro service, the smoother and more efficiently your network operates and the fewer issues your users have the better for you AND the better for me!
Guarantee
I’m so confident in my NetAssure program that I’m willing to back it up with a powerful guarantee that no other IT firm would dare to make: If you are not completely satisfied with the NetAssure program during the first 90-days I’ll refund all NetAssure monthly fees paid under this program.
Is Technology Associates the right support firm for you?
Are we the perfect fit for every business? No way! There are some businesses that simply do not rely on their technology as heavily as others. But for those businesses that are focused on THEIR business and not technology AND rely on that technology to help drive efficiencies and profit from their operations we are the perfect fit.
I encourage you to give me a shout to discuss your needs. I’d love to discuss your issues and concerns and share with your how our NetAssure service can address those needs.
Good Networking!
Eric Hobbs
Technology Associates
ehobbs@technologyassociates.net
919-459-0109 – Direct
