Not something you expect from an IT Services company but helping customers in our world often goes way beyond traditional IT. This is a collection of articles based on discussions we’ve had with customers and helping them through their issues.

Upcoming Webinar: Essential Leadership Traits Needed For Long-Term Success

  • July 19, 2018

Cindy Anderson Webinar Leadership TraitsPlease Join Us For Our August 14, 2018 Webinar!

Title: Essential Leadership Traits Needed For Long-Term Success
Date and Time: Tuesday, August 14, 2018 1:00 PM – 2:00 PM EDT
Presenter: Cindy Anderson, Managing Partner of Thinc Strategy
Moderator: Eric Hobbs, CEO of Technology Associates

Whether you are striving for the next promotion, standing in the infancy stage of business, or sustaining an established brand, your leadership style will leave a lasting impact on the success of your business and your employees. Join Cindy Anderson, managing partner of Thinc Strategy, to discover the most overlooked leadership traits. You’ll learn how to lead with or without authority and the fundamental traits to shift your leadership style from good to great.

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Webinar Recap: The Growth Trap–How To Shift From Working IN Your Business To Working ON Your Business

  • July 17, 2018

Title: How To Shift From Working IN Your Business To Working ON Your Business
Date and Time: Tuesday, July 17, 2018
Presenter: Will Barfield, CEO of Barfield Revenue Consulting
Moderator: Eric Hobbs, CEO of Technology Associates

“I can’t step away.” – How many times have you secretly thought this to yourself? If this describes you, I’m guessing you:

  • Have a finger in every pie: You feel you have to be involved juuuuust a little bit in every department’s projects to make sure they’re doing it right.
  • Find yourself bringing on “good enough” staff to alleviate surface level solutions to deeper needs within your business. No, that new hire isn’t quite what you were looking for, but they’ll do for right now…or will they?
  • Always have to be “on” – even when you’re not at work, you’re at work. Anxiety and concerns from the office creep into your downtime with your family and friends.  You can never be fully away. Your greatest fear? Like Atlas, if you shrug, the weight of your business (and your whole world for that matter) are going to come crashing down on you.

What’s worse is that you know that if you go on in this way, the pace isn’t sustainable. You are likely to fail in multiple areas, including letting down your team, your clients, and even your family.

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You Might Need A Managed Service Provider If…

  • July 12, 2018

You Might Need a Managed Service Provider If... Red Flags For IT Support CompanyWe hoped you enjoyed this last week’s festivities and enjoyed your fair share of BBQ, Fireworks and time with family and friends.

In honor of celebrating our American heritage this month and our country’s independence, we thought we’d poke a little fun at the old American adage: “You might be a redneck if…” by spinning it to the tune of our industry, “You Might Need A Managed Service Provider If…” and addressing some major concerns to check in and evaluate if your IT Support company is offering the level of service your business needs to stay efficient, productive and keep costs down.

Without further ado… here we go!

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Why Letting Your Staff Deal With IT Issues Doesn’t Save You Money

  • June 14, 2018

Letting your staff deal with IT issues doesn’t save money and in many cases has a huge negative impact on the larger costs in the business.

I often hear business owners tell me that they have one of their staff handle IT issues before calling in their IT provider.  It usually boils down to costs – something which has their hand on the throttle and can triage problems first “fixing the easy ones” then trying to set and manage expectations with their Managed Services Provider when they do need to pass something along.  The fear here is that the problem will drag on and on and result in some humongous bill.

I get it – understand precisely why they think this way, but I see things differently.  This approach doesn’t save money and in many cases has a substantial negative impact on the larger costs in the business.

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The Tools You Need to Ease the Hiring Process

  • February 8, 2018

Does the process of finding stellar talent give you a headache? Do you wish you could find a way to save time during the applicant review process and increase your pool of talented prospects? If you can raise your hand…

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Common Technology Problems Facing Small Business

  • January 18, 2018

Are technology problems holding your business back from success? Technology is an invaluable, fundamental component of business. It has the ability to break the barriers of distance, and to connect people to information in ways we couldn't have imagined a…

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Leadership mistakes to avoid

  • January 9, 2018

Highly-effective leaders have a common thread running through their veins. No matter their industry or business size, effective leaders are driven, innovative, intelligent and results-oriented. Yet even in their accomplishments, effective leaders are also human. They make mistakes, and they…

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