IT

IT topics, typically things in the Business Insight Category

IT Budgeting For Your Business: When Does Cost-Cutting Hurt?

  • December 11, 2018

IT budgeting cost-cutting“Do more with less” — when it comes to IT budgeting, this is one of the most common marching orders CIOs and IT managers get. It comes as no surprise that the budget of an IT department is one of the first to get arbitrary cuts when accounting firms are trying to reduce its operating expenses. This is quite ironic given that many aspects of an accounting firm’s day-to-day tasks need technology to get done.

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3 Productivity Tips For CPAs This Tax Season

  • November 20, 2018

tax tips for ceos“Nothing is certain but death and taxes” — so the old proverb goes. However, for many accountants, the meticulous work that goes into preparing their clients’ tax returns can oftentimes feel like death. With Americans spending a whopping 6 billion hours preparing tax returns, it comes as no surprise that more taxpayers turn to the services of accountants and accounting firms. While this could mean more clients for your accounting firm, it also equates to a heavier workload for your accountants. To help you and your team, here are 3 productivity tips for CPAs this tax season to lighten and streamline your load and make you more efficient this tax season.

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Webinar Recap: Cyber Fortress – Data Protection For Your Business

  • November 13, 2018

Data protection webinar

Title: Cyber Fortress: How To Protect Your Data Empire
Date and Time: TUESDAY, November 13, 2018
Presenter: Michael DePalma, Channel Development Manager, Datto Inc.
Moderator: Eric Hobbs, CEO of Technology Associates

In this webinar:
  • How to safeguard your business with a secret weapon in the war on cyber extortion.
  • Simply, securely, and automatically maintain control of your business data.
  • Cyber Security Q&A on how to prevent the biggest threat to the small business community: Ransomware 
  • Real Life Check In: If your systems were struck by a disaster, how much data could you recover? How much downtime would you experience? 
  • Debunking the myths of traditional backup methods and their limitations.
  • Real “out of this world” examples of cyber threats.
  • Proactive Solutions: Business continuity, your new secret weapon in protecting your data empire.
  • How you can protect your business this holiday season.
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Cary LaMay: Insight Implementer By Day, Comedian By Night, TA’s Employee Spotlight!

  • November 6, 2018

Cary LaMay Insight ImplementerThe Technology Associates’ Employee Spotlight is shining bright this November on Cary LaMay, our latest addition to the Technology Associates Project Management Team as an Insight Implementer! From Long Island, New York originally, Cary has earned a degree in Computer Science (and minored in Mathematics!) from SUNY Albany and has logged over 25 years in the IT industry.

My career has been largely involved in working in the programming and technology departments for banks.  I’ve worked all over Manhattan from Wall Street up to Central Park.  I started out as a programmer, but moved quickly over to technical support, help desk management and support group management.  When I moved here to Raleigh, North Carolina, I moved over to doing application efficiency and automation management and eventually over to project management.

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HATE Using Your IT Support Provider’s Ticketing System? Look Closer…It Isn’t The System You Hate!

  • October 23, 2018

IT ticketing system managed services provider Does hearing the words “ticketing system” make you want to throw your printer through the window? I’ll bet you HATE using a dang ticketing system! But look closer, it isn’t the system you hate…

More likely the ticket system is being used by your provider as a gatekeeper – a hurdle or barrier you have to cross to get help.  This ISN’T why ticketing systems were invented but, unfortunately, how they are used.

I had a prospective customer tell me, “If you even mention the word ticketing system, my partners will freak out.” I thought – “Jeez, what am I getting into here?” but I stuck with it and dug a little deeper to figure out why they were so averse to this very useful tool – turns out the things they hate had more to do with their managed services provider’s process than with the tool.

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Goodbye FuseMail, Hello ProofPoint Anti-Spam Email Software: User-Friendly, Easy Digests

  • October 16, 2018

best anti-spam software for email ProofPoint Anti-Spam Email SoftwareIf you’re an existing client of ours you know we’re always evaluating our internal tools, evaluating what our clients’ experiences and refining our offerings, whether it’s a tool, a software or a service we offer.

As part of our core values, always find a way, when we find something better we’re going to make the change for the benefit of our customers.

We’ve listened to the feedback from our customers; we’re always on the cutting edge of technology offerings and in tune with our industry. Our latest upgrade to ProofPoint Anti-Spam Email Software is going to continue to ensure protection from malware, imposter emails, business email compromise (BEC) in an even easier user-friendly interface.

We’ve brought in, Mike Bodhe, one of our Support Services Engineers Allstars, to answer a few questions around unrolling this new product to our customers.

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Data Recovery Plan For Law Firms: Managed Services Providers Don’t Let Natural Disasters Wipe Out Your Law Firm

  • October 11, 2018

Law Firm Data RecoveryNatural disasters like Hurricane Florence and Hurricane Michael remind us of the importance of building data recovery plan for law firms: managed services providers keep you in business – rain or shine.

October is Cyber-Security awareness month. In lieu of all the recent hurricane activities, in this article we’re diving into data recovery and data disaster planning for law firms. You won’t want to miss our upcoming webinar, Cyber Fortress: Protecting Your Data Empire — check it out here!

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Managed Services For Medical Practices: Why You Desperately Need To Hire An MSP Right Now

  • August 30, 2018

managed services for medical practicesIf you’re still on the fence about hiring a managed services provider for your medical practice, just take a moment and imagine this: with managed services for medical practices, your staff would be free liberated in using the latest medical technology, tending to your patients’ needs, all without worrying about if your tools software is up-to-date or if your patients’ medical information are safe from hackers. Managed services for medical practices: here’s why  it’s the best decision you’ll ever make as a healthcare professional and a business owner (and your office administrator will forever be grateful.)

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Technology Associates Employee Spotlight: Charles Campbell

  • August 27, 2018

Support Services Engineer Charles CampbellThis month’s Employee Spotlight is shining straight on Charles Campbell, the latest addition to the Technology Associates Team!

Charles has earned a degree in Computer Information Systems from Wesleyan College, as well as, an Electronics Engineering degree from Wake Technical Community College and has since gained 20 years of experience in Corporate IT.

We are now elated to have him join our team as a Support Services Engineer.

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