Complete Business Solutions

 With Technology Associates managing your technology infrastructure, you can avoid the common mistake many businesses make of failing to plan for the expected, as well as the unexpected.  We take a structured approach to customer issues by first understanding your business needs then formulating a solid plan to address issues and implement changes.

Personalized and Scalable Technology Infrastructure

Technology Associates focuses on implementing only what is required to achieve each customer’s specific business objectives. In this way, we are able to provide a scalable technology infrastructure made-to-order for a given business. Our typical services include server, data backup and recovery, remote access installations, e-mail and network management. Network services include design, implementation and management of secure Local and Wide Area Networks (LANs and WANs).

Real-Time Monitoring

NetAssure is our exclusive proactive network management service. By monitoring our customers’ networks in real time, we identify potential or developing problems within a system before they occur. Real-time online project tracking ensures that you stay informed and your projects stay on track.
Routine preventative maintenance tasks and yearly NetAssure Network Audits will compare your network to our best practices guidelines. Because we maintain historical performance information for our customers, we quickly pinpoint when performance deviates from the norm. This deviation allows us to determine when upgrades are needed.
Our system alerts our engineers when anything unusual happens. If your Internet link drops, we know instantly and take corrective action. Is your mail server failing to respond? Technology Associates is as aware when this happens as you are. Take comfort in knowing that as a valued customer, you have phone numbers for your primary and backup engineers. We are only a phone call away.

Written Service Guidelines

With a 16-year average experience in managing business networks, our Microsoft Certified Systems Engineers follow written service guidelines that uphold the highest standards of quality. These standards allow us to guarantee our performance. You will have peace of mind about your technology infrastructure when you partner with Technology Associates.