7 Important Reasons You Should Choose

Technology Associates For Your IT Support

Let's face it, there are a lot of 'computer consulting' companies out there.  A whole lot more than when I started this business over 10 years ago!  It seems that every single person with a bit of computer experience fancies themselves a network engineer.  I can not count the number of times we have been called in to rescue a company from IT purgatory caused by the 'cobble-it-together' approach of network management.  This will get you by for a while but eventually you are going to need experienced help to get your network working properly, eliminate problems and secure your data so your people can get to work making you money - not monkeying with the computers.  Below is my list of 7 Important Reasons You Should Choose Technology Associates For Your IT Support.  Bear in mind - I didn't just make up this list to impress you - these items come from our experience in dealing with businesses like yours for over 10 years.

1. Experience. 

We don't have 'technicians', we have engineers.  What makes someone a Network Engineer - simple - over 7 years experience in working with small to medium sized businesses supporting their technology and certifications in the latest technologies.  If you run into an issue, chances are we have seen it before and can leverage this experience to correct your issue right away.  If your current support firm appears to be 'learning-on-the-job' then you need to be very careful to ensure their lack of experience does not turn into your next disaster.

2. Efficiency. 

We often times see companies attempt to tackle computer problems by using internal staff.  Some lucky person gets tagged as the 'network administrator' and become responsible for handling the day-to-day nagging issues that prevent other from getting their jobs done.  While it is important to have that internal person who is responsible for your network it is often best left to professional support organization to tackle these problems.  Because we do this for a living we can get it done quicker and more efficiently that someone who may only encounter a particular situation once or twice per year.

3. Cost. 

We are WAY less expensive than hiring your own dedicated IT person.  You don't need to worry about hiring, reviews, salary and benefits with us.  By letting us handle your computer needs you get 'just-in-time' support without having to support another person on payroll.

4. Knowledge. 

We see a WHOLE lot of stuff out there.  In many, many cases we are able to suggest solutions that we have SEEN WORK - no guessing here.  We are not going to propose a solution that we 'think' will work; we are going to propose solutions that we 'know' work.  Also, we can offer suggestions to help improve your business based on technologies we have implemented for other companies like yours.

5. Proactive Support

Our service is PROACTIVE SUPPORT - what this means is that we spend the majority of our time and support efforts trying to PREVENT problems not responding to problems.  With our tools, policies and procedures we enforce standards across all of our customers to ensure that networks are configured properly and working optimally.

6. Fixed Price Support

Our NetAssure Pro service is a FIXED PRICE service based on the number of servers and workstation your currently have.  What this means is that you pay one price each month NO MATTER HOW MUCH SERVICE YOU REQUIRE.  The reason I have structured our support this way is so that we are on the same side of the profit equation.  Here is what I mean - with a typical technology support firm you pay per hour for services received.  Under this model, if you network goes haywire and you have to call for support this is bad for you (lost productivity/moral, high support fees) and good for your technology consultant (they get to send you a big fat bill).  With fixed price NetAssure Pro service, the smoother and more efficiently your network operates and the fewer issues your users have the better for you AND the better for me!

7. Guarantee!

We are so confident in our NetAssure program that we are willing to back it up with a powerful guarantee that no other IT firm would dare to make:

If you are not completely satisfied with the NetAssure program during the first 90-days we will refund all NetAssure monthly fees paid under this program. 

8. Month-to-month Contracts

Yes, I know - I said 7 reasons and this is eight - consider this your bonus reason!

ALL OF OUR CONTRACTS ARE MONTH-TO-MONTH, what this means is that if you decide our service is not for you just let us know - simple as that - no more contract.  Coupled with our Guarantee there is absolutely no risk to you AND you will get top-notch support for your technology - this is a WIN-WIN for YOU!

Are we the perfect fit for every business?  No way!  There are some businesses that simply do not rely on their technology as heavily as others.  But for those businesses that are focused on THEIR business and not technology AND rely on that technology to help drive effeciencies and profit from their operations we are the perfect fit.

 I encourage you to give me a shout to discuss your needs.  I would love to discuss your issues and concerns and share with your how our NetAssure service can address those needs.

 Good Networking,