Network Engineer Achieves Microsoft Certified Desktop Support Technician Designation

CARY, N.C. – Eric Hobbs, president of Technology Associates (www.technologyassociates.net), a full-service technology solutions and support firm, has announced that Justin Worrell, an associate network engineer, has achieved the Microsoft Certified Desktop Support Technician Designation (MCDST). This certification proves Worrell’s ability to successfully troubleshoot desktop environments that run on the Windows operating system, and shows that he has the necessary skills to educate users and help them solve hardware and software problems on the Windows platform.

“I am proud of Justin’s accomplishment,” said Hobbs. “His extensive experience in the IT industry made him a prime candidate for this certification. Since we work with small business that mostly use Windows PCs, I am confident that this designation will be a huge benefit to our customers. It seems that not a week goes by without a customer complimenting Justin on how he handles support issues. With this new certification, Justin will have an even greater impact on the smooth operation of our customer’s networks.”

Worrell earned a Bachelor of Science in electrical engineering from the University of North Carolina at Greensboro. Prior to joining Technology Associates, he obtained hands-on exposure to a variety of technological disciplines while developing novel semiconductor processes for light emitting diodes at Cree, Inc. in Raleigh. Additionally, he served as an Internet Technology technician at Meridian Networks. He is a Microsoft Certified Professional, as well as A+, Network+ and Security+ certified. A native of Greenville, Worrell resides in Apex with his wife, Kristi.

ABOUT TECHNOLOGY ASSOCIATES:
Founded in 1997, Technology Associates is a full-service technology support firm that specializes in providing complete managed IT services for small- to medium-sized businesses in North Carolina. Ranked as one of North Carolina’s top small businesses in 2008 and 2009, Technology Associates partners with its clients to manage their technology for a fixed monthly fee, emphasizing proactive solutions to prevent problems before they occur. For more information, call (919) 459-0100 or visit www.technologyassociates.net.

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