When businesses think about IT Support they almost always gravitate towards the subject of monitoring, response times and closing tickets - the reactive stuff. While most IT Providers will tell…
IT Support and Services for Charlotte
While Raleigh / Durham is ‘Home’ for us, we provide Managed IT Support and Services for customers across North Carolina.
If you are looking for IT Support that is a “cut above” the rest then you are in the right place. We pride ourselves on providing a level of service and an end result that simply can’t be matched.
Are we perfect? Not by a long shot but give us the chance and we guarantee you will see a marked difference between what we do and “traditional” IT Support companies or your money back!
Doing what we do requires a higher level of resources, time, tools, discipline – it requires an entire company built around delivering a very specific model. Think of it a Managed Services on steroids!
One thing we’ve found; all IT companies use the word proactive but you can’t be truly proactive until dedicate the people and time necessary to deliver proactive support and guard their time against reactive issues distracting them from their task. If ANY part of your current IT Support company’s business relies on billing by the hour for reactive support they simply can’t do what we do!
If you are interested in finding out more about our services, we’ve provided the following resources to give you a idea of what makes us different;
When you are ready, please Contact Us to setup a time we can chat and answer any questions you may have.
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