Technology Associates Ranked Among America’s Top Entrepreneurs by Inc. 5000 For Third Year In A Row

  • September 6, 2018

Inc. 5000 Award Winner Technology AssociatesFor the Third Year In A Row, Technology Associates Appears on the Inc. 5000 list, Among America’s Top Entrepreneurs.

NEW YORK, August 16, 2017Inc. magazine today ranked Technology Associates on its 36th annual Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment— its independent small and mid-sized businesses. Companies such as Microsoft, Dell, Domino’s Pizza, Pandora, Timberland, LinkedIn, Yelp, Zillow, and many other well-known names gained their first national exposure as honorees of the Inc. 5000.

“I’m so honored and humbled to announce that Technology Associates made the Inc. 5000 List for the third year in a row in this competition,” says Eric Hobbs, CEO of Technology Associates. “There are a ton of people to credit for this success including our awesome clients and our incredible staff who are dedicated to delivering outstanding service. I want to thank each of you for the trust and dedication to our mission. It’s been a fantastic 21 years, but we’re just getting started.”

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Quarterly Business Review Do’s and Don’ts With Your Managed Service Provider

  • August 7, 2018

Quarterly Business Review Do's and Don'ts Managed Service ProviderIf you grit your teeth and cringe every time your IT Support company sets up a quarterly business review because you spend an hour defending your turf (and your wallet) from being “sold”… red flag! In this article, we’re diving into what a quarterly business review is (and isn’t), and what to watch out for in identifying a true managed service provider from an IT Support company with a sales front.

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Quality Assurance In Choosing Your Managed Service Provider: The Proof Is In The Pudding!

  • July 31, 2018

Managed Services is a buzz term many IT support companies use to market themselves. So how can you tell the difference between an authentic, true-to-form Managed Service Provider versus an IT Support company with a shiny exterior but filled with all sorts of additional fees, hidden charges, and exclusions? The proof is in the nature of the agreement you set up with your provider and the process your vendor uses to ensure quality.

In this article, we’ll dive into crucial things to look for and look out for when deciphering your options for a true Managed Service Provider for your IT support.

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You Might Need A Managed Service Provider If…

  • July 12, 2018

You Might Need a Managed Service Provider If... Red Flags For IT Support CompanyWe hoped you enjoyed this last week’s festivities and enjoyed your fair share of BBQ, Fireworks and time with family and friends.

In honor of celebrating our American heritage this month and our country’s independence, we thought we’d poke a little fun at the old American adage: “You might be a redneck if…” by spinning it to the tune of our industry, “You Might Need A Managed Service Provider If…” and addressing some major concerns to check in and evaluate if your IT Support company is offering the level of service your business needs to stay efficient, productive and keep costs down.

Without further ado… here we go!

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Managed Services Agreements

  • June 21, 2018

The Agreement – when you pick a Managed Services Provider there is a ton of time and attention placed on the legal terms.  The Whereas’s and Therefore’s all seem to run together – you try in vain to decipher the terms and piece together what has been promised so far and that is actually on the paper.

Unfortunately for businesses, these agreements are carefully crafted to protect the provider and not the customer.  Here are the top things to look out for in a Managed Services Agreements – even one you’ve already signed.

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Managed Services Tiers – Part 2

  • May 30, 2018

If your Managed Services Company has a tiered approach to services and you picked the “Gold/Platinum” or “Complete” plan you probably aren’t getting what you paid for.

It’s not the service tiers that are the best indicator of success, it is the business model your vendor uses to ensure consistent delivery of services that you need to review closely to avoid getting disappointed.

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Managed Services Tiers – Part 1

  • May 18, 2018

Evaluating Managed Services agreements across multiple providers is hard enough.  But most Managed Services providers make the decision even more complicated than necessary by offering a myriad of packages.

While at first glance, the “bronze-silver-gold” approach to services may appear to be “flexible”, it is purely a sales tactic.

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What Does A Managed Services Provider Do?

  • May 14, 2018

What Do Managed Services Providers Do?

Managed Services can mean so many things to different people.

For many Managed Services is just a marketing and sales term – another line card in a dizzying array of service offerings.  To us, it is a way a life.  It is what our entire company is built to deliver.

In most cases, “real” Managed Services is hard to explain, much less differentiate,  especially to prospective customers who typically aren’t versed in all the terminology of our industry.

But knowing the difference between a “me-too” MSP and a someone who can deliver on the promised results is key to deciding the right approach to your business.

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History Of Managed Services

  • April 27, 2018

Managed Services

Managed Service” is all the rage today but it wasn’t always that way.  It took an evolution from Mainframes and internal IT departments, through outsourcing, pay-as-you-go break/fix, to VAR and finally to what is today referred to an Managed Services.

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