Healthcare Cybersecurity In Critical Condition

  • August 10, 2017

The healthcare industry is now one of the top three industries cyber attackers are targeting.

No matter what type of facility you work in – a hospital, clinic, medical center, health insurance company, or one that provides business or clinical services for health care – the data you store is worth millions of dollars on the dark web.

Attackers can hold a hospital hostage, freeze operations and disrupt critical medical processes until they get what they want. A recent breach with a global impact showed
us just how unprepared the healthcare industry is.

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Top 10 Apps For The Construction Industry

  • August 3, 2017

With the ability to accomplish everything from bidding to time tracking to calculations and measurements, learn what makes each of these construction apps #1 in addressing problem areas for the construction industry.

This post will also explain how these apps are able to revolutionize communication, collaboration, and profitability for you and your crew to help you do your job better.

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The Final Step In Onboarding

  • April 4, 2017

OnboardingAs a managed services provider, onboarding a customer is a serious matter. It’s more than just sending out a Welcome Aboard letter and hoping the client will call. It takes time, focus, discipline, and a ton of communication to onboard a customer.

In this post, we’ll be sharing our process on how we onboard clients from prep to that all important final step, which is arguably the most important.

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IT Support Is More Than Just Closing Tickets

  • March 23, 2017

When businesses think about IT Support they almost always gravitate towards the subject of monitoring, response times, and closing tickets – the reactive stuff.

While most IT Providers will tell you that monitoring is part of their “proactive” service offering, this simply isn’t the case. Knowing about problems quickly is reactive. Preventing those problems from happening in the first place, that’s proactive!

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IT Outsourcing Risks

  • February 23, 2017

I was fortunate enough to be asked to give a brief talk on IT Outsourcing (something near and dear to my heart) by Insperity.

Along with Beth Mullaney from Rankin McKenzie and Jaimie Kasopsky from Insperity, I discussed the pros and cons of outsourcing at the Business Owners: Outsourcing 101 – IT, HR, and CFO Functions event at the City Club in Raleigh.

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Distributed DOS Attacks And Cloud Adoption

  • February 2, 2017

As more and more businesses leverage cloud technologies, I’m confident we will see a shift from more targeted attacks to more distributed attacks in the future.

We are already starting to see more frequent and more powerful Distributed Denial of Service (DDS) attacks with each new iteration. So if you want to protect your business, here’s what you need to know to keep your data secure in the cloud.

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Lawyers Destroying Trust?

  • January 24, 2017

An article titled “10 Ways Lawyers Quickly Destroy Trust (and 10 Ways to Fix It)” just can’t be ignored.  Written by Lee Rosen, based in Raleigh, this piece highlights several dos and don’ts that really make sense and several can be easily translated into all service businesses.

If you are in the legal profession (or for that matter, in any professional services industry), this post expands the points that Lee’s making in his excellent article as well as my personal experience dealing with lawyers for my business.

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Week 13: Insight Administrator Meeting

  • January 5, 2017

During the last week of each quarter we take a pause called Week 13.  We set aside this time each quarter to reflect on what we’ve learned over the past quarter. We also plan for what we need to change in our business and our process going into the coming quarter.

One special meeting during this time is our Insight Administrator Meeting. In this post, we’re sharing with you a sneak peek into our process as a company, business insights, as well as our quarterly Best Practices Checklist.

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Collaboration For AEC firms

  • July 20, 2016

BIM Glue 360BIM 360 Glue, a cloud-based construction visualization suite that allows team members to access and alter designs in real time from almost anywhere.

At Technology Associates, we work with a variety of clients who operate in many different industries, each with its own process and workflows.  We take pride in helping each customer we support by understanding their unique requirements and helping them to leverage technology.

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HIPAA Audits Coming?

  • June 2, 2016

HIPAAThe Health and Human Services Office of Civil Rights (OCR) has been doing limited audits to ensure covered entities and business associates are in compliance with regulations governing health information privacy, security, and breach notification activities.

This limited Phase 1 has involved about 100 entities over the past year. Information gathered during this limited roll-out has been used to re-tool for a more broad-based audit moving forward. In fact, phase 2 was announced back in March – this phase includes both covered entities AND their business associates.

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