Why Chrome Blocks Flash And How To Get Around It

If you’ve upgraded to Chrome 56 or higher you may notice that Adobe Flash is blocked by default.  Chrome now uses HTML5 by default and disables flash, most likely because of several high-profile and danger vulnerabilities in Flash.

While this is a good thing, some website still use flash and simply won’t work right without it.  Here is a way to enable Flash for only certain website that you know and trust.

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Security Alert: New Microsoft Office Zero-Day Attack

There is news this week of a previously undisclosed vulnerability in Microsoft Word, which can be used to quietly install different kinds of malware — even on fully-patched computers.

This zero-day bug that has yet to be patched and reportedly doesn’t rely on macros which Office typically warns users of risks when opening macro-enabled files.

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Exporting Multiple Emails From Outlook

A client called this week with a question.  Providing IT Services to such a diverse group of businesses we get some pretty good ones!  My customer was looking for a simple way to export multiple emails from Outlook onto a USB drive.  I’ve exported individual emails from Outlook before but never a group of emails.

The solution is deceptively simple, but still a good trick to know just in case.

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The Final Step in Onboarding

Onboarding a customer for us is a serious matter.  It is more than just sending out a Welcome Aboard letter and waiting for a call.  It takes time, focus, discipline and a ton of communication to get a a business from where they start out to being a customer of ours.  The final step in our onboarding process is perhaps the most important.

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IT Support – more than just closing tickets

When businesses think about IT Support they almost always gravitate towards the subject of monitoring, response times and closing tickets – the reactive stuff.

While most IT Providers will tell you that ‘monitoring’ is part of their ‘proactive’ service offering, this simply isn’t the case – knowing about problems quickly is still reactive.  Preventing those problems from happening in the first place, that’s proactive!

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Inside the Hunt for Russia’s Most Notorious Hacker

The ‘Russian Hacker’ has garnered a lot of attention lately, especially related to the most recent election.  Politics aside, there is a great article on WIRED detailing the fight against one of the most notorious Russian hackers, how their inner circle of hackers came to be and their involvement in one of the most prolific and effective malware systems known to date.

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AWS Outage

On Tuesday (02/28/17) Amazon Web Services had a problem.  Problems like this are all too common in the technology space but this one is was a doozy and raises questions about the, often ignored, risks of cloud services.

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IT Outsourcing Risks

I was fortunate enough to be asked to give a brief talk on IT Outsourcing (something near and dear to my heart) by Insperity.

Along with Beth Mullaney from Rankin McKenzie and Jaimie Kasopsky from Insperity, I discussed the pros and cons of outsourcing at the Business Owners: Outsourcing 101 – IT, HR, and CFO Functions event at the City Club in Raleigh

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Fake W-2 Requests nets a victim

phishing scamWe warned about this latest phishing tactic back in January and not one week later a breach occurred at a hospital.  Business that handle personal data are always extra cautious about data leaks which is why this case is so interesting.

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